Response Times

We are a small, dedicated team. Here is what you can expect:

• General support: Within 2 business days
• Privacy & data requests: Within 5 business days
• Billing issues: Subscription and billing queries are managed by Apple. Please contact Apple Support for billing-related issues at support.apple.com.

Reporting a Bug

If you encounter a technical issue with ClearReport, please include the following in your email to help us resolve it quickly:

• Your iPhone model and iOS version (Settings → General → About)
• ClearReport version number (visible in the App's Profile/Settings screen)
• A description of what happened and what you expected to happen
• Steps to reproduce the issue if possible

You do not need to send us your medical reports to report a bug. Please do not include sensitive health information in bug reports unless specifically requested.

Company Information

ClearReport Health Private Limited
Pune, Maharashtra, India
Email: developer@clearreport.health
Instagram: @clearreportapp

ClearReport is registered in India as a One Person Company (OPC) under the Companies Act, 2013.